We are not required to exchange nor issue a credit note for change of mind, double up items or wrong choice on your part. However in these circumstances and as a sign of good will we will:
- exchange or issue an in-store credit note provided you return the item to Belly 2 Baby in the original packaging and with your receipt.
- Item must be in new condition, undamaged and with all parts included within 7 days of purchase.
- Please note it is your responsibility to return the item to Belly 2 Baby. Any costs that you may incurred to return the item is also your responsibility .
- Where you are entitled to a refund you will receive a full refund of the item/s you purchase. We will not refund delivery/ freight charges. Refunds take approx 10-12 working days to process.
- Order Payments are processed in real time ( when you put your order through). Order cancellations have 5% cancel admin fee as long as th order has not left the warehouse. This is deducted from monies paid prior to refunds being processed. No cancelaltion can occur if order has left us.