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Shipping & Returns

Returns Policy

All returns require a Returns Authorisation number from Belly 2 Baby. Items returned without this number will not be accepted. Please contact us via our contact page to apply for a return number. All returns are the customer’s responsibility. Returns are to our warehouse in the North of Brisbane Qld. If it is a warranty issue we will try our best to organise an RA number to a repair agent in your state.

Returns under Warranty

Once Belly 2 Baby receives your product/s together with the Tax Invoice and RA number, it is then processed the claim under the manufacturer warranty and send it to be assessed. Once the manufacturer sends it back to us, we will return your product to you. Belly 2 Baby will pay the cost of returning the product to you.

Returns for change of mind, wrong choice or error in your order (any reason that is not covered under warranty)

You maybe able to return your new, unused and unopened product to us within 7 days of purchase together with your Tax Invoice. Belly 2 Baby will credit your Belly 2 Baby account for the amount of the product as shown on your tax invoice. Shipping is not credited nor refunded.  We retain the right to decline the return under change of mind.

 

Shipping

  • We ship to most postcodes in Australia. 
  • Limited postcodes in WA, TAS, NT & WA
  • some postcodes will attatract a handling fee due to their location in relation to our warehouse. This fee is shown at checkout and prior to order placement.
  • We contract Australia Post and Hunter Express & their subsidiaries for our deliveries.
  • We provide you with tracking numbers for your order as well as estimated arrival date.
  • Shipping is based on postcode and cubic weight of the product/s on the order. Belly 2 Baby will keep you updated on your order as it progresses. We recommend that you log in as an account holder in order to view your order & any communication by us.

 

For full details of all our current terms and conditions please visit this link: http://belly2baby.com.au/terms-and-conditions/




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